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Return and Shipping Policy

Shipping

  • Free shipping order over $49 within US

  • Free worldwide shipping for orders over $99!

  • Order processing will take 1-7 business day 

  • Delivery time is typically 5-7 business days for domestic shipments

  • Rolled and packaged in a tube for delivery unless framed

  • Recipient is responsible for any additional duty fees and taxes imposed by the destination country

Original Art and Prints

To start a Return Request, please use the Contact Form

  • Return requests must be submitted within the return period(s) listed below:

    • Original Artwork and All Prints: seven (7) calendar days from the date of delivery

  • Return requests received outside the stated return period(s) will not be accepted

  • Return shipments must be shipped in their original packaging (including all accompanying certificates received with the order)

  • Customers are responsible for return shipping costs unless otherwise stated

  • Refunds will be processed back to the original form of payment once Hearts your Life receives the artwork

  • All refunds will be subject to the exchange rate at the time of processing, and funds will be remitted in USD

  • Personalized and custom artwork, framed/matted, and eGift Cards are FINAL SALE and not eligible for returns

  • Returns will not be accepted for any artwork that has been stretched, cropped, or altered in any capacity after purchase

CREDIT MUST BE GIVEN to @heartsyourlife or artist Josie Osborne. All user must make it clear that the videos, pictures, paintings, or any other material are from @heartsyourlife

Refund policy for subcription

Cancel anytime. Payments for subscription are nonrefundable. If you have an issue with a charge please let us know and we will work it out. Contact us directly at heartsyourlife@gmail.com 

SUBSCRIPTION ARE ON-GOING PAYMENT

By agreeing to these terms and purchasing the monthly membership you agree to on-going payments that auto renew until you request cancellation directly on our website heartsyourlife.com. You can cancel anytime.

 

VIDEO MATERIAL 

is Copyright protected and may not be shared any video content accessible only to paid members can not be shared, downloaded, redistributed in any way.

RIGHT TO CANCEL

Subscription may be canceled by Heartsyourlife for any activity that we deem inappropriate.

 

•  CREDIT MUST BE GIVEN to @heartsyourlife or artist Josie Osborne

All user must make it clear that the videos, pictures, paintings, or any other material are from @heartsyourlife and/or Josie Osborne

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