Return and Shipping Policy
Shipping
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Free shipping within US
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Free worldwide shipping for orders over $75!
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Order processing will take 1-2 business day
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Order processing is 3-5 days
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Delivery time is typically 5-7 business days for domestic shipments
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Rolled and packaged in a tube for delivery unless framed
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Recipient is responsible for any additional duty fees and taxes imposed by the destination country
Original Art and Prints
To start a Return Request, please use the Contact Form
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Return requests must be submitted within the return period(s) listed below:
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Original Artwork and All Prints: seven (7) calendar days from the date of delivery
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Return requests received outside the stated return period(s) will not be accepted
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Return shipments must be shipped in their original packaging (including all accompanying certificates received with the order)
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Customers are responsible for return shipping costs unless otherwise stated
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Refunds will be processed back to the original form of payment once Hearts your Life receives the artwork
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All refunds will be subject to the exchange rate at the time of processing, and funds will be remitted in USD
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Personalized and custom artwork, framed/matted, and eGift Cards are FINAL SALE and not eligible for returns
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Returns will not be accepted for any artwork that has been stretched, cropped, or altered in any capacity after purchase
CREDIT MUST BE GIVEN to @heartsyourlife or artist Josie Osborne. All user must make it clear that the videos, pictures, paintings, or any other material are from @heartsyourlife
Refund policy for subcription
Cancel anytime. Payments for subscription are nonrefundable. If you have an issue with a charge please let us know and we will work it out. Contact us directly at heartsyourlife@gmail.com
• SUBSCRIPTION ARE ON-GOING PAYMENT
By agreeing to these terms and purchasing the monthly membership you agree to on-going payments that auto renew until you request cancellation directly on our website heartsyourlife.com. You can cancel anytime.
• VIDEO MATERIAL
is Copyright protected and may not be shared any video content accessible only to paid members can not be shared, downloaded, redistributed in any way.
• RIGHT TO CANCEL
Subscription may be canceled by Heartsyourlife for any activity that we deem inappropriate.
• CREDIT MUST BE GIVEN to @heartsyourlife or artist Josie Osborne
All user must make it clear that the videos, pictures, paintings, or any other material are from @heartsyourlife and/or Josie Osborne